Crew support

Crew Payout Timing

Learn how Crew members can understand payout status, completed bookings, failed payouts, and withdrawal support.

After completion

Crew payouts should be tied to completed bookings and payment status. The money tab helps crew track earnings and payout-related actions.

Pending or failed payout

If a payout is pending or failed, check payout method setup and contact support with the booking details.

Account setup

Crew members may need completed account and payout setup before withdrawal features can work.

Frequently asked questions

After completion

Crew payouts should be tied to completed bookings and payment status. The money tab helps crew track earnings and payout-related actions.

Pending or failed payout

If a payout is pending or failed, check payout method setup and contact support with the booking details.

Account setup

Crew members may need completed account and payout setup before withdrawal features can work.