When to report an issue
Report an issue when a booking has a no-show, unsafe behavior, scope disagreement, payment concern, incomplete work, harassment, or other marketplace problem.
Crew support
Report a Booking Issue
Learn how customers and crew can report booking issues, disputes, unsafe behavior, no-shows, payment problems, or job completion concerns.
What details help
Include the booking date, crew or customer name, conversation details, screenshots, payment status, location, and a short explanation of what happened.
What happens next
Crew support can review the report, compare booking details, contact the users involved, and determine whether the booking should remain active, be canceled, or need further review.
Frequently asked questions
When to report an issue
Report an issue when a booking has a no-show, unsafe behavior, scope disagreement, payment concern, incomplete work, harassment, or other marketplace problem.
What details help
Include the booking date, crew or customer name, conversation details, screenshots, payment status, location, and a short explanation of what happened.
What happens next
Crew support can review the report, compare booking details, contact the users involved, and determine whether the booking should remain active, be canceled, or need further review.