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Crew support
Support Ticket Status
Understand Crew support ticket stages including open, reviewing, waiting for response, resolved, and closed.
Reviewing
Support is checking booking details, payment state, messages, profile information, or report context.
Resolved or closed
The issue has an outcome or no further action is needed. If the issue continues, reply with updated details.
Frequently asked questions
Open
Your issue has been received and is waiting for review.
Reviewing
Support is checking booking details, payment state, messages, profile information, or report context.
Resolved or closed
The issue has an outcome or no further action is needed. If the issue continues, reply with updated details.